Never "thank you for your interest in our products" or anything like that. At the end when I found my own way to solve my issues and let him know he responded in an email: "Okay fine." The developer is somewhat unhelpful, he kept giving me solutions that didn't seem to help much. The things that DO work are the equalizer and sound enhancer, the bars work pretty good, though not completely. I must warn you, although it appear this is "the best" equalizer program available for Windows 8 and 10 it has big bugs, the interface is highly outdated, the graphics are early 2000, some of the controls just simply don't work. I bought it in September 2015, it is now January 2016. I own this program and have had plenty of time to evaluate it. This one works "Graphic Equalizer Studio", you should download the trial which is fully functional for 5 minutes at a time.
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